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Case: Goals of Workflow Analysis

A large urban hospital is experiencing delays in CT scan processing, impacting patient throughput and satisfaction. The radiology department is tasked with conducting a workflow analysis to identify inefficiencies and propose solutions. The initial assessment reveals that the manual entry of patient data into the system is a significant bottleneck, leading to increased turnaround times and potential for errors.

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What is the primary goal of conducting a workflow analysis in this scenario?