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Case: Hospital IT

A mid-sized hospital is in the process of upgrading its PACS system to improve interoperability and data security. The radiology department has reported issues with retrieving CT images from the current system, leading to delays in patient diagnosis. The hospital IT team, along with imaging informatics professionals, is tasked with ensuring a smooth transition to the new system while maintaining compliance with data protection regulations.

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What is the first step the hospital IT team should take to address the CT image retrieval issue?