Case: Assessing the Need
A mid-sized hospital is experiencing delays in retrieving CT images from the PACS. The radiology department performs a high volume of CT scans daily, and the current system struggles to keep up with the demand. The delays are causing workflow disruptions and impacting patient care. The imaging informatics team needs to assess the situation to identify the root cause and propose a solution.
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A CT scan of the abdomen showing a suspected lesion in the liver. The image is clear but took an unusually long time to load on the radiologist's workstation.
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What is the first step in assessing the need to improve the PACS performance?