Case: Impact on Clinical Operations
A mid-sized hospital recently upgraded its PACS to improve clinical operations. During a busy afternoon, the primary imaging server experiences a critical failure, causing a temporary halt in accessing CT images. The hospital's IT and radiology departments must quickly respond to ensure continuity of care.
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A CT scan of the abdomen showing a suspected appendicitis case, which is critical for the surgical team to review promptly.
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What is the first step the hospital should take to address the server failure?