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Case: Workflow Engineering

A mid-sized hospital is experiencing delays in their CT imaging workflow. The radiology department has received complaints about long wait times for CT scan results, impacting patient care. The hospital's PACS system is not fully integrated with their RIS, causing radiologists to manually enter data, which is time-consuming and prone to errors. Additionally, the current workflow does not utilize dashboards effectively to prioritize cases or monitor key performance indicators.

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What is the first step to address the workflow inefficiencies in the CT imaging process?